Last Updated: 23/11/2025

Serve and Conserve (“we,” “us,” or “our”) operates serveandconserve.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.

Information We Collect

Personal Information

When you subscribe to our newsletter or contact us, we may collect:

• Name
• Email address
• Any information you provide in contact form messages

Automatic Information

We automatically collect certain information when you visit our website:

• Browser type and version
• Pages you visit and time spent on pages
• IP address
• Device information

How We Use Your Information

We use the information we collect to:

• Send you newsletter updates (monthly or quarterly, based on your preference)
• Respond to your contact form inquiries
• Improve our website and user experience
• Analyze website traffic and usage patterns

Third-Party Services

We use the following third-party services that may collect information:

Mailchimp

• We use Mailchimp to manage our email newsletters
• Your name and email are stored on Mailchimp’s servers
• You can unsubscribe at any time by clicking the unsubscribe link in any email
• View Mailchimp’s privacy policy: https://mailchimp.com/legal/privacy/

Google Analytics

• We use Google Analytics to understand how visitors use our website
• Google Analytics collects information anonymously and reports website trends
• View Google’s privacy policy: https://policies.google.com/privacy

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device.

Types of cookies we use:

• Essential cookies (required for website functionality)
• Analytics cookies (Google Analytics)
• Preference cookies (to remember your settings)

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Your Rights (Australian Privacy Principles)

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of your personal information
• Request deletion of your personal information
• Unsubscribe from our newsletters at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

How We Protect Your Information

We implement appropriate security measures to protect your personal information:

• Secure data storage
• Encrypted connections (HTTPS)
• Limited access to personal information
• Regular security reviews

Information Sharing

We will never sell, rent, or trade your personal information to third parties.

We only share your information with:

• Mailchimp (for newsletter delivery)
• Google Analytics (anonymized analytics data)

We may disclose your information if required by law or to protect our rights.

Data Retention

• Newsletter subscriber information: Retained until you unsubscribe
• Contact form inquiries: Retained for 2 years after last contact
• Analytics data: Retained according to Google Analytics settings (typically 26 months)

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

International Visitors

Our website is hosted in Australia. If you are visiting from outside Australia, please be aware that your information may be transferred to and stored in Australia.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]

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Terms of Use

Last Updated: 23/11/2025

Acceptance of Terms

By accessing and using serveandconserve.com (“the Website”), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Website.

About This Website

Serve and Conserve is a personal blog operated by Karlos and Caitlin Wilkinson Sarunic, sharing their mission work in Bougainville with Mission Aviation Fellowship (MAF) International.

Content Ownership

All content on this Website, including text, images, videos, and graphics, is owned by Karlos and Caitlin Wilkinson Sarunic on behalf of MAF International, unless otherwise noted.

Copyright

All content is protected by Australian and international copyright laws. All rights reserved.

Acceptable Use

You may:

• View and read content for personal, non-commercial purposes
• Share content on social media to promote the work in Bougainville
• Link to our content with proper attribution

You may NOT:

• Copy, reproduce, or republish content for commercial purposes without permission
• Modify, adapt, or create derivative works without permission
• Use content in a misleading or defamatory manner
• Remove copyright notices or attributions

For permission to use content commercially, please contact us.

User Conduct

When using our contact form or interacting with our Website, you agree to:

• Provide accurate information
• Not use the Website for any unlawful purpose
• Not transmit spam, viruses, or malicious code
• Not harass, abuse, or harm others
• Respect the privacy and rights of others

Third-Party Links

Our Website may contain links to third-party websites (including MAF International, Mailchimp, YouTube, etc.). We are not responsible for the content, privacy policies, or practices of third-party sites.

Donations

All financial donations to support our work are handled exclusively through MAF Australia.

We do not:

• Collect donation payments directly through this Website
• Process any financial transactions
• Store credit card or banking information

To support our work financially, please visit MAF Australia’s official donation page. All donations are tax-deductible as per MAF Australia’s charity status.

Disclaimer of Warranties

This Website is provided “as is” without warranties of any kind, either express or implied.

We do not warrant that:

• The Website will be uninterrupted or error-free
• Defects will be corrected
• The Website is free of viruses or harmful components
• Information on the Website is accurate, complete, or current

Limitation of Liability

To the fullest extent permitted by Australian law, we shall not be liable for any:

• Direct, indirect, incidental, or consequential damages
• Loss of profits, data, or goodwill
• Damages arising from your use of the Website

Prayer Requests and Testimonials

If you share prayer requests, comments, or testimonials with us, you grant us permission to:

• Use your first name and general location (e.g., “John from Sydney”)
• Share your request with our prayer network
• Feature testimonials on our Website or in newsletters (with your permission)

We will never share your full name, email address, or personal details publicly without explicit permission.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. Your continued use of the Website constitutes acceptance of modified terms.

Governing Law

These Terms of Use are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

Questions about these Terms of Use? Contact us at:

Email: [email protected]

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Cookie Policy

Last Updated: 23/11/2025

What Are Cookies?

Cookies are small text files stored on your device when you visit our Website. They help us provide a better user experience.

Cookies We Use

Essential Cookies

Required for basic website functionality. You cannot opt out of these cookies.

• Session management
• Security features

Analytics Cookies (Google Analytics)

Help us understand how visitors use our Website.

• Page views and traffic sources
• Time spent on pages
• User behavior patterns

You can opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

Preference Cookies

Remember your settings and preferences.

• Newsletter subscription preferences
• Display preferences

Managing Cookies

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

Note: Disabling cookies may affect website functionality.

Third-Party Cookies

Our Website may use third-party cookies from:

• Google Analytics
• Mailchimp (if you subscribe to our newsletter)
• YouTube (if you watch embedded videos)

These third parties have their own cookie policies.

Updates to Cookie Policy

We may update this Cookie Policy. Please check this page periodically for changes.

Questions?

Contact us at [email protected]

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